REFUND POLICY
DAMAGE GOODS
SNAPGREENROSE products are shipped with 100% quality guarantee. Product claims must be made within 24 hours of receiving the order. It must include pictures and the bunch bar code.
We are not responsible for damages due to weather conditions.
Additional pictures may be required to help us talk with the Cargo Agency. In order to identify the nature of the quality problem.
Quality claims must be sent to: snap@greenrose.com
Approved claims will be replaced with product, we will issue a credit note .
WEATHER CONDITIONS
SNAPGREENROSE is not responsible for service disruption, flight cancellations and delays in the orders caused by adverse or severe weather conditions.
claims must be sent to: snap@greenrose.com
Claims will be replaced with product, we will issue a credit note .
UPS SERVICE DISRUPTION
Severe weather, natural disasters, and other conditions beyond UPS’s control can occasionally disrupt their services.
If there is a service disruption, SNAPGREENROSE is not responsible for delays in orders.