Snap Greenrose

REFUND POLICY

Damaged Goods

GREENROSE – SNAP GREENROSE products are shipped with 100% quality guarantee.  Product complains must be made within 24 hours of receiving the order.  It must include pictures, and the bunch bar code.  Approved claims will be reimbursed with a credit note and will be reflected on your next invoice.  We are not responsible for damages due to weather conditions.

Quality claims must be sent to: snap@greenrose.com

Additional pictures may be required to help us talk with the Cargo Agency, in order to identify the nature of the quality problem.